Contact

Contact / RFQ

Share your process, drawing status, target material specs, operating conditions, forecast, and delivery schedule for engineering review.

Inquiry Email

[email protected]

Include process, product type, drawing status, purity/coating target, dimensions, quantity forecast, operating conditions, and delivery date.

Instant Chat

WhatsApp Engineering Support

Best for quick drawing checks, process fit questions, and RFQ clarification.

RFQ Form

Send a structured inquiry

Use the form for quick routing, or email directly when drawings, attachments, or CC recipients are required.

Email directly

If the form is unavailable, contact [email protected] or WhatsApp WhatsApp Engineering Support.

RFQ Checklist Before You Send

Required ItemExampleWhy It Helps
Process ApplicationSiC PVT, MOCVD, epitaxy, vacuum furnace, aluminum degassing, dry vacuum pumpDetermines whether graphite, SiC coated graphite, C/C composite, or carbon felt is the correct path.
Product TypeGraphite, SiC coated graphite, C/C composite, carbon feltRoutes the RFQ to machining, CVD coating, composite, or insulation review.
Mechanical Interface2D/3D CAD drawing, PDF, marked-up photo, or sampleRequired for precision CNC machining and tolerances.
Material SpecsGrade, density, ash target, trace elements, coating thickness, or lifetime targetPrevents contamination, premature coating failure, and wrong-base-material quotes.
Dimensions and FinishOD/ID/height, pocket depth, tolerance, Ra, thread standardClarifies CNC complexity, inspection method, and acceptance criteria.
Operating ConditionsTemperature, atmosphere, corrosive gases, load, replacement cycleValidates thermal shock, oxidation, coating, and C/C load-bearing risks.
Quantity & DemandPrototype 5pcs, Annual 500pcsImproves lead-time and bulk pricing accuracy.
Destination and termsCountry, requested ship date, DDP/FOBAligns export packaging, customs, and logistics early.

What Happens After Inquiry

  1. Engineering pre-check for drawing completeness and DFM.
  2. Quote direction with lead-time assumptions and risk notes.
  3. Sample scope alignment and validation acceptance criteria.
  4. Production and delivery planning for approved programs.

Common Clarification Questions

Can I send a rough requirement before final drawings are ready?

Yes. Send your current assumptions first, then mark pending items clearly so we can return a provisional quote scope.

Will you sign an NDA before reviewing our designs?

Absolutely. We routinely sign NDAs to protect your semiconductor hot zone or wafer carrier designs.

Can we align on trace metal analysis (COA) before mass production?

Yes. Please specify the critical elements (e.g., Fe, V, Ti) in the RFQ stage so we can include ICP-MS testing in the delivery plan.

Suggested First RFQ Email Format

If your team needs a fast start, use this structure in the first email. It improves quote precision and reduces clarification cycles.

  1. Project background and target equipment (e.g., Aixtron MOCVD).
  2. Product and material target: graphite grade, density, ash target, SiC coating thickness, C/C architecture, or carbon felt requirements.
  3. Attachments: 2D drawing with tolerances, 3D STEP file, marked-up photo, or current sample reference.
  4. Operating conditions: temperature, atmosphere, load, lifetime target, and current replacement cycle.
  5. Commercial scope: prototype quantity, annual forecast, destination, and target ship date.

What You Should Review Before Sending RFQ